Frequently Asked Questions
Everything you need to know about our handmade ties and accessories.
Where are Frederick Thomas ties designed?
All our ties and accessories are designed in-house in London, England, focusing on unique patterns and high-quality craftsmanship.
What materials do you use for your handmade ties?
We use a variety of premium fabrics including 100% silk, high-quality wool blends, cotton, and linen to ensure a professional look and durable finish.
How long does shipping take?
Standard UK delivery usually takes 2-3 working days. For international orders, shipping typically takes 7-14 working days depending on the destination.
Can I return an item if it doesn't match my outfit?
Yes, we offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it in its original, unworn condition for a full refund.
Do you offer discounts for wedding parties?
Absolutely. We specialize in wedding attire and offer bulk discounts for large orders. Please contact our customer service team for a bespoke quote.
How should I care for my handmade tie?
We recommend dry cleaning only for our silk and wool ties. To remove wrinkles, use a cool iron or hang the tie overnight to let the creases drop out naturally.